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Our omni-channel restaurant eco-system increases revenue, reduces costs, streamlines day-to-day operations, enhances guest experiences and helps acquire and retain customers

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HERE'S HOW WE DO IT

STOP LEAVING $$$ ON THE TABLE

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Eliminate frustrated customers and lost revenue due to unanswered
phone calls.

CALL
CONCIERGE™

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Third-party delivery support, POS integrations, in-house delivery, driver logistics, hot spot delivery and more!

ONLINE ORDERING

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WAIT LINE 
MANAGEMENT

No paper and pen, no buzzers, wait line predictor, SMS communications and 
incremental revenue with Jump The Line.

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RESERVATIONS
MANAGEMENT

No more per-cover fees, Amazon Alexa and Facebook Chat, and new revenue stream with Select Your Table feature.

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MARKETING & LOYALTY

Highest converting retention, new customer tools with our SMS Marketing, and Social Media Sharing.

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TM

Even on the busiest of days, when staff is focused on in-house guests, never miss a beat with high-volume call management. Customers receive easy-to-follow customizable voice prompts offering one-click access to place online orders, reserve a table, join the wait line, or even get directions!

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How Our Partners Are Benefitting From Call Concierge™

Call Concierge
Online Ordering
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Sign up with as many third-party delivery services as possible to take advantage of their powerful marketing power.

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Partner with Waitbusters to eliminate tablet turmoil and costly tablet rental costs. Have all third-party orders in one portal with just one comprehensive sales report and customer ownership instead of the delivery service owning your customers. 

 

Waitbusters makes the entire experience seamless and even mistake free by having the orders sent directly to a kitchen receipt printer or injected directly into your POS. Whatever works best for your unique business.

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With your input, allow Waitbusters to create your own branded and revenue-lifting menus. On average, restaurants experienced a 25%-35% per order increase over non-Waitbusters generated menus.

Work with Waitbusters to decide how best to leverage our on-demand delivery logistics technology. We offer three effective solutions:

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DELIVERY AS A SERVICE

Integration with Postmates

BRING YOUR OWN DRIVER (BYOD)

Complete with driver apps for your own in-house driver solution

HYBRID

Use your own drivers and supplement them with Postmates when needed

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Create your menu once and enable customers to order at their convenience. Our in-house, commission-free omnichannel solution provides convenient discovery and ordering methods via SMS, Amazon Alexa and Facebook Messenger chatbots. 

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Because you own the customer, leverage Waitbuster's marketing tools to migrate repeat customers from using third-party delivery services to your OWN online ordering and delivery system and take back control of your brand and reputation.

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THIS LEADS TO EXCEPTIONAL RESULTS

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Without
Waitbusters

With
Waitbusters

ELIMINATES

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High third-party commissions

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Lack of delivery control

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Rude delivery drivers

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Lack of direct customer communication

(including missed/late deliveries)

MORE DIFFERENTIATORS

DINE-IN OR WAIT LINE PRE-ORDERING

Enable dine-in pre-ordering for faster table turn around times.

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HOTSPOT DELIVERY

Deliver where your competitors aren't - beaches, parks, sports fields and other places that may not have traditional addresses.

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ADDITIONAL FEATURES

WAIT LINE 
MANAGEMENT

No paper and pen, no buzzers, wait line predictor, SMS communications and 
incremental revenue with Jump The Line.

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RESERVATIONS

MANAGEMENT

No more per-cover fees, Amazon Alexa and Facebook Chat, and new revenue stream with Select Your Table feature.

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MARKETING & LOYALTY

Highest converting retention, new customer tools with our SMS Marketing, and Social Media Sharing.

DEMO

See for yourself how we help restaurants generate significant revenue with a minimal investment 

REQUEST A DEMO & GET A PRICE
 

The Buffalo Wing Factory

Buffalo Wing Factory has seen its online ordering monthly take-out sales skyrocket using our beautifully-designed menus!

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Dan Tufts

The Buffalo Wing Factory

Working with the folks from Waitbusters has been an honest pleasure. They treat us like partners and not like customers. Not only have they delivered everything that they said they would, they have increased our take-out sales tremendously by almost 80% per month! I highly recommend them.

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The Bobbin’ Cork

Leveraging our patent-pending pre-ordering feature, Bobbin’ Cork has welcomed an amazing 42% average income per table increase in 45 days!

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Jonathan Chumney
The Bobbin' Cork

What intrigued me the most about their solution was the ability to better monetize my tables. I have a fairly small restaurant and having the ability to enable my customers to pre-order their meals has given me a significant lift in my revenue. Thank you WaitBusters!

CASE STUDIES

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