Digital Diner Announces First Online Ordering Implementation

September 11, 2018

Reston, VA – September 11, 2018 – Waitbusters, LLC is excited to announce its first successful online ordering implementation with their Digital Diner software at the Buffalo Wing Factory in Ashburn, Virginia.

 

 

Buffalo Wing Factory went live with the online ordering integration in its Ashburn location this past week.  The transition was seamless and has as predicted, been exactly what the longtime Northern Virginia establishment needed.  With over 50,000 takeout orders made per year, they wanted a way to streamline operations in order to free up their front of house staff.  The implementation included direct integration with the restaurant’s POSitouch POS.

 

Waitbusters’ CPO, Shane Gau explained exactly why online ordering is so vital in an establishment such as Buffalo Wing Factory.  “We spent six months developing this technology and are particularly excited about this partnership not only because we are helping Buffalo Wing Factory streamline operations, but we are significantly helping to improve their bottom line.  There is typically a 20-25% increase in check size when customers order online versus calling in or ordering in person. This implementation further allows us to showcase our omni-channel platform, i.e. letting customers not only order from the retaurant’s website, but by using Facebook Messenger, Amazon Alexa or SMS.”

 

Buffalo Wing Factory plans to integrate online ordering in their three other locations in Northern Virginia later this month.

 

Digital Diner software features not only online ordering, but also wait line and reservation management, social media marketing, SMS marketing, loyalty program, custom chatbot and jump the line revenue generator. To learn more about Digital Diner, go to www.waitbustersdining.com.

 

About Waitbusters Dining

Waitbusters LLC, a service-disabled veteran owned company, is a provider of innovative restaurant technology solutions. Its Digital Diner solution offers restaurants the ability to create better experiences for their guests, save money, create new revenue streams, become more profitable, and find and retain happy customers. E-mail sgau@waitbusters.com to schedule a demo.

 

Contact

Anicia Gau

Waitbusters, LLC

571-612-0213

agau@waitbusters.com

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